Quality policy

What we mean by a good lead

Most lead sellers say “100% verified” about everything they touch. We would rather tell you precisely what has and has not happened to a lead before it reaches you, and let you pick.

The honest definitions

Verified and instant, in plain words

These two words do a lot of work on other people's websites. Here is exactly what each one means on ours.

Verified

Our team phoned the traveller before the lead went out. We confirmed the number works, that the trip is real, roughly when they want to travel, and that they still want quotes.

It does not mean we sold them anything or made a pitch. It does not mean they have agreed to book with you. And it does not buy us extra time — a verified lead still reaches you inside 2 hours, not three days later with a “verified” sticker on it.

Instant — not yet called

Untouched. Nobody has spoken to this traveller, including us. We passed their request straight to you while it was still warm instead of holding it back to make a call.

What it is never: a lead we called, failed to reach or got a “not interested” from, and then quietly sold as unverified. Those do not go out at all. Many agencies pick this tier on purpose — they want to be the first voice the traveller hears.

The clock

Every lead is stamped with its own age

We commit to 2 hours from the traveller's enquiry to the lead being in your hands. More importantly, we show you the actual gap on every card, every time.

Why it matters

A travel enquiry is worth most in the first few minutes. The same lead a day later is a different, much worse product — and most sellers never tell you which one you bought.

What we show

The enquiry time and the delivery time, on the lead card in your portal. Nothing is rounded in our favour.

What it means for verified leads

Our call happens inside that window too. Verification is not an excuse to slow a lead down.

Ritu Sharma

Our Manali campaign

11 min ago
Phone
+91 98xxx xxxxx
Destination
Manali
Travel
Dec 2026 · 4 nights
Travellers
2 adults · 1 child
Budget
₹60,000 – ₹80,000

“Looking for a 4N package with snow points, leaving from Delhi.”

This is the whole card. There is no second screen, no unlock, no credits.

Sharing

Three agencies, and not one more

The number other sellers bury in a FAQ, printed on your lead card instead.

1

Exclusive

Only you. We do not resell it later, at any price, to anyone — including after you have stopped working it.

2–3

Shared

Up to 3 agencies, decided by how many want that destination that week. Your card says how many have it.

4+

Never

There is no tier, no discount and no busy week where a fourth agency gets the same traveller.

Nothing held back

Every field, on delivery

No credits, no unlock screen, no partially hidden phone number.

Traveller nameRitu Sharma
Phone+91 98xxx xxxxx
Emailritu@…
DestinationManali
Travel datesDec 2026
Travellers2 adults, 1 child
Budget₹60,000 – ₹80,000
What they asked4N package with snow points
Where it came fromOur Manali campaign
Enquiry timeShown on every lead
Where they come from

First-party, or we don't sell it

Every lead starts on a form we built, from a click we paid for. We do not buy lists.

Google Ads we run and pay forSearch campaigns on the destinations above, written and tuned by our own team. The traveller clicks an ad, lands on our page and asks for a quote.
Meta campaignsInstagram and Facebook campaigns aimed at the people planning these trips, with the enquiry captured on the spot.
Our own organic pagesDestination and package pages that rank for what travellers actually search. These cost us nothing per click, which is why our prices can stay where they are.
Partner sitesTravel sites we run or work with, posting enquiries to us the moment a form is filled.
If something goes wrong

Our replacement policy, in full

Verified leads: 48 hours

Could not reach them at all? Tell us within 48 hours of delivery and send your call records. If not one call connected, we replace the lead. We ask for the records because the promise only means something if it is checked — on both sides.

Instant leads: judged as a batch

Individually, they are not replaceable — nobody has called that traveller yet and that is the deal. But a batch that fails completely is a different matter. Bought ten and not one person answered? Raise a ticket. We compare your records with ours and replace what the review supports. We would rather lose a few leads than have you feel cheated.

What we do not call a bad lead

A traveller who answers and says they are still deciding. One who went with another agency. One whose budget turned out to be lower than yours. Those are real enquiries that did not convert — which happens to every lead from every source, including the ones you generate yourself.

Plain dealing

What we will never do

  • Resell a lead list we bought from someone else
  • Mask the phone number until you pay to unlock it
  • Hold a lead back for days and still call it fresh
  • Put more than three agencies on one lead
  • Lock you into a contract or a monthly minimum
No contract, no monthly minimum

Read all that and still have a doubt?

Good — ask it. We would rather answer one awkward question now than have you buy a batch you were never comfortable with.

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